Our Story
At Dream Dry Cleaning & Laundry, we are dedicated to providing outstanding customer service.
Our Vision
At Dream Dry Cleaning & Laundry, our vision is to be the leading provider of premium cleaning services in our region, known for our commitment to quality, reliability, and customer satisfaction.
We genuinely care about building lasting relationships with our clients by meeting their expectations.
Your satisfaction is important to us.
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Our Values
Quality
We are dedicated to delivering the highest quality cleaning services, ensuring every garment and linen is returned in pristine condition.
Reliability
Our clients can count on us for dependable and timely service, every time.
Customer Satisfaction
We prioritise our customers' needs and work closely with them to provide tailored solutions.
Integrity
We operate with honesty and transparency in all our interactions.
Our Services
Dry Cleaning
We offer dry cleaning services for retail customers via agents and for hotel valet services.
​​Laundering
Our laundry services cater to retail customers and commercial clients
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​Linen Laundry
We are now providing linen laundry services for hotels
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Special Services
​Including wedding dress cleaning and more
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Quality Control
Our specialists meticulously identify stains and treat them with a two-stage process. Garments are then dry cleaned or washed, followed by pressing.
At each stage, our staff conduct a thorough check process to ensure the highest standards of quality and care are maintained
Finally, a detailed final inspection ensures that garments are returned to you in pristine condition
Quality Control
Initial Inspection
Thorough Check
Each garment is carefully inspected for stains and irregularities upon arrival.
​Immediate Repairs
Loose buttons are fixed on the spot.
​Client Consultation
Any broken buttons, clasps, zips, fallen hems, or other issues are reported to the client for repair decisions.
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Stain Identification
Expert Analysis
Our specialists meticulously identify any stains on each garment.
​Two-Stage Treatment
Stains are treated with a comprehensive two-stage process.
Quality Control
Cleaning and Pressing
Comprehensive Cleaning
Garments undergo either dry cleaning or washing, followed by pressing.
Quality Checks
Each stage is thoroughly checked by our well-trained staff before proceeding to the next.
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Final Inspection
Detailed Final Check
A thorough final inspection is conducted before bagging.
Pristine Condition
Ensures that garments are returned to you in pristine condition